Privacy Policy
Ranfort Wellness Private Limited
Effective Date: March 1, 2026
1. Introduction
Ranfort Wellness Private Limited (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy applies to all users of our websites:
Ranfort Wellness Private Limited owns and operates the brands: Vedique, Dr Shikha Sharma, and Unitus Health Academy.
By accessing our websites or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
a) Personal Information
We may collect:
- Name
- Email address
- Phone number
- Address
- Age and gender
b) Health & Lifestyle Information
For our diet, wellness, or educational services, we may collect:
- Medical history
- Dietary habits
- Lifestyle information
- Body measurements
This information is collected only with your consent.
c) Payment Information
- Billing details
- Transaction information
We do not store card details. Payments are processed through secure third-party payment gateways.
d) Technical Information
- IP address
- Browser type
- Device information
- Usage data (pages visited, time spent, etc.)
3. How We Use Your Information
Your information is used for:
- Providing personalized services
- Processing orders
- Communication (calls, SMS, WhatsApp, email)
- Sending offers (with consent)
- Improving website
- Legal compliance
4. Consent and Communication
When you voluntarily send us electronic mail, submit an enquiry, register on our website, or fill out a form, we may retain the information provided by you so that we can respond to your enquiry and provide our services.
We only collect information that you voluntarily provide to us through our website or forms. This may include your name, email address, phone number, and other information that you provide while submitting an enquiry or request. You may, however, visit our website anonymously.
By submitting your personal information and contact details through our website or enquiry forms and providing your consent, you authorise Vedique (Ranfort Wellness Private Limited) and its representatives to contact you through Call, SMS, Email and WhatsApp regarding our products, services, updates, notifications and offers.
Where you have provided such consent, you agree that Vedique (Ranfort Wellness Private Limited) and its authorised representatives may contact you even if your telephone number is registered under DND/NDNC preferences, subject to applicable laws, regulations and telecom guidelines.
You may withdraw your consent or request us to stop receiving such communications at any time by contacting us through the contact details provided on this website. We will process such requests in accordance with applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell your data.
We may share your information with:
- Internal team members (nutritionists, support staff)
- Trusted third-party service providers such as:
- Payment gateways
- CRM platforms
- Email/SMS service providers
- Legal authorities if required by law
All third parties are obligated to keep your information confidential.
6. Data Security
We implement appropriate security measures including:
- Secure servers
- Restricted access to data
- Encryption where applicable
However, no method of transmission over the internet is completely secure.
7. Cookies Policy
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You can disable cookies through your browser settings.
8. Third-Party Links
Our websites may contain links to external websites.
We are not responsible for the privacy practices of such third-party websites. Users are advised to review their privacy policies separately.
9. Data Retention
We retain your data:
- As long as necessary to provide services
- To comply with legal and regulatory obligations
You may request deletion of your data at any time.
10. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent
To exercise these rights, contact us at:
Email: connect@ranfortwellness.com
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age without parental consent.
12. Medical Disclaimer
Our services, diet plans, consultations, and products are based on Ayurvedic and nutritional principles and are intended for general wellness.
They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.
13. Advertising and Tracking
We may use third-party tools such as:
- Meta (Facebook) Pixel
- Google Analytics
- Google Ads
These tools help us:
- Understand user behaviour
- Improve our services
- Show relevant advertisements
Users can manage preferences through browser or ad settings.
14. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
15. Contact Information
Ranfort Wellness Private Limited
First Floor, D - 158 B, Near Honda City Showroom
Pocket D, Okhla Phase I
Okhla Industrial Estate, New Delhi - 110020
Phone: +91 9871100237
Email: connect@ranfortwellness.com
16. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.